Pipe Fabricators - Customer Survey

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Customer Survey

Dear Valued Customer:

Thank you for taking the time to participate in our Online Customer Survey.

In appreciation of your time, Pipe Fabricators will enter your name into a random drawing for Pipe Fabricators Apparel.

Thank you, again, for your participation and your ongoing business!

Sincerely,
The Management Team

Instructions:
1. Please read each of the survey questions completely. Then, indicate your response using the scale shown.

2. After answering the survey questions, please click on the Submit Form button to submit your answers for processing.

Rate on a 1 to 5 scale with 5 being the best/strongly agree.

Our goal is to achieve total customer satisfaction.

Name
Company
Phone Number
Email Address
I have been doing business with Pipe Fabricators for	1-11 Months 1-3 Years 4-7 Years 7+ Years Have never done business with Pipe Fabricators but interested. Other
If you have choosen Other please explain:
Pipe Fabricators listens to its customers.	1 2 3 4 5
Pipe Fabricators is prompt in dealing with customer complaints.	1 2 3 4 5
Pipe Fabricators employees are well trained.	1 2 3 4 5
Pipe Fabricators products are worth the money.	1 2 3 4 5
The service I receive from Pipe Fabricators is prompt.	1 2 3 4 5
The service I receive from Pipe Fabricators is accurate.	1 2 3 4 5
I receive the quality service I expect from Pipe Fabricators.	1 2 3 4 5
Pipe Fabricators can improve on:
It is likely I will continue doing business with Pipe Fabricators.	1 2 3 4 5 Other
If you answered other to the question above, please explain.
Please share anything else that we can improve or we should continue doing.